Hawaiian Utility Adopts Billing and Customer Service Solution


Hawaiian Electric Company has chosen Peace Software’s Peace™ 8 customer information system to manage billing and customer service for its 400,000 regulated customers on the islands of Oahu, Maui, Hawaii, Lanai and Molokai.

The CIS selection process was detailed and intensive. Short-listed CIS products were subjected to a month-long onsite user evaluation before Peace 8 was chosen because of its advanced software technology.