Informed and in charge: electricity customers seek more control of energy value chain


With the US economy largely perceived to be stabilising, what are residential consumers and businesses now thinking and doing about energy management?

Will the prospects of growth in consumer income and business profits influence electricity usage and plans for future consumption?

What energy-related products and services are electricity customers adopting now or considering for the future?

How are consumers and businesses responding to new market entrants? And, how is the evolving electric marketplace affecting what they expect from their electric suppliers?

The Deloitte reSources 2014 Study illuminates the mindsets and behaviors of electricity customers in relation to questions such as these.

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