Global metering manufacturer Itron announced today that Utilita, a supplier of prepayment gas and electricity in the UK, has signed a contract with Itron for a full suite of services in support of its customers using key prepayment electricity meters.
The deal marks the first of this kind as Itron expands its offering to include managed services for small energy suppliers.
Prepaid meter support
Under the agreement, Itron will support the backend operations of Utilita’s key prepayment offering, which will enable consumers to buy energy using two national vending service providers and allow for tariffs and levels of credit and debt repayment to be managed remotely.
The services also include data management, transaction management, meter asset management, report creation and technical support via a business to business contact centre.
Nigel Hughes, vice president of sales, marketing and delivery for Energy, Northern Europe, at Itron said: “This deal further adds to Itron’s growing customer base for prepayment solutions. Utilita is the first small supplier to use the shared industry solution, and we look forward to rolling out this new offer across the UK.”
Jim Garrett, director of operations at Utilita, said, “As we are seeing exceptional growth in our domestic energy supply base, Itron’s knowledge and experience greatly enhances our ability to give the best possible impression to new customers without the worries of complex data issues – leaving us to get on with the things we do best.”