Demand response: US startup unveils customer engagement tech


In a press statement, the Advanced Energy Center (Stony Brook University-New York) located firm said it will unveil the energy management solution at the Advanced Energy Conference  to be held in the US city, this Thursday and Friday.

The firm claims its wireless communication platform will enable utilities to provide consumers with real time feedback on their energy consumption to help them implement sustainable energy usage to save energy and money.

Mohan Wanchoo, President of Jasmine, commented: “As the energy industry changes, utilities and energy marketers need to better engage their customers to further enable them to effectively fulfill their energy needs.”

[quote] The new technology will help to “conserve energy and control demand, creating a win/win/win for the industry, homeowners and the environment,” added Wanchoo.

In addition, the system includes a mobile app which allows consumers to remotely control their smart devices and energy consumption from any location.

The solution was developed by 17 student interns from the Stony Brook University.

Demand response in the US

The news follows last week’s announcement by the New Hampshire Electric Cooperative (NHEC) that it partnered with global energy internet technology provider, AutoGrid, for the rollout of demand response (DR) programmes.

The collaboration allowed the utility to launch three new separate platforms to help residential, and small and medium businesses to reduce their consumption during peak periods. [First Energy utilities file energy efficiency plans to PUCO].

The Behavioral Demand Response (BDR), Time of Use (TOU)/Critical Peak Pricing (CPP) and the Direct Load Control (DLC) programmed will use AutoGrid’s Demand Response Optimization & Management System (DROMS) solution.

The behavioral demand response programme, a voluntary programme to which customers can opt-in, will receive notifications for occurrence of a demand response event during peak days, encouraging them to lower their energy use during an event.

Those who will register under the TOU will in-turn secure lower charges by reducing energy consumption during peak times and at the same time get bill credits.

In the direct load control, the DROMS solution will communicate with consumers’ internet connected appliances such as water heaters and air conditioners to reduce power consumption when a demand response event occurs.

By implementing the demand response programmes, the NHEC believes it will reduce its expenses in the generation and transmission of electricity to its 83,000 members in Hampshire.



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