The City of Waco, Texas and Itron have signed a contract to install Itron’s OpenWay Riva IoT solution, including smart water communication modules and leak sensors, to reduce water loss and improve water delivery for the utility’s nearly 45,000 customers.
To upgrade its water metering infrastructure and improve operational efficiency, the City of Waco will deploy 45,000 communication modules and 12,000 leak sensors.
With an open, standards-based network, the utility will improve efficiency and reduce water loss by gaining access to high-resolution consumption data and insights that will enable utility personnel to pinpoint and address problems quickly.
Utilising Itron Analytics, the utility will be able to protect revenue, prevent theft and improve leak detection. The solution will also enhance customer service with more accurate bills and tools to proactively investigate and resolve billing complaints.
“By upgrading our water meters and leveraging Itron endpoints and leak sensors, we will improve our operations and most importantly, better serve our customers,” said Jonathan Echols, public relations coordinator, City of Waco. “With [this] network infrastructure, we will also be equipped to reduce water loss by proactively identifying and fixing leaks in our distribution system with Itron’s automated leak detection solution.”
“…the City of Waco will be equipped to obtain hourly information about their water distribution system to conserve water and better serve its customers,” said Sharelynn Moore, senior vice president of networked solutions at Itron. “As one of the largest deployments of our newest OpenWay Riva solution for water, this partnership demonstrates our commitment to conservation, operational efficiency and leveraging the power of data for water utilities.”