Miami, FL, U.S.A. — (METERING.COM) — March 24, 2008 – The winners of the 2009 Metering, Billing/CIS America 10 Years of Excellence Awards were announced during the opening session of the event in Miami, FL, yesterday.
In the “Electric and Gas Advanced Metering Project” category the winner was the Ontario Coalition of Large Distributors, comprising Toronto Hydro, Hydro Ottawa, Horizon Utilities Corp., Enersource Corp. and Veridian Connections, Inc. These five large Ontario electric utilities took the extraordinary decision to join forces and share expertise and information with each other and other stakeholders, as well as to combine their buying power, during their AMI deployments.
In the “Water Advanced Metering Project” category the winner was the City of Ann Arbor. Ann Arbor’s deployment clearly demonstrates how a small municipal utility with a lot fewer resources than the big IOUs, but with the same needs, can successfully deploy and leverage an AMI system to capture the data to power the online applications needed for extraordinary customer service.
In the “Meter Data Management Project” category the winner was Portland General Electric Company (PGE). PGE recognized the importance of establishing and proving its MDM before initiating an advanced metering system and has provided for the industry an example of the value of a sophisticated MDM system in helping utilities leverage AMI technology and creating viable platforms for a new energy age that will feature robust demand response and smart grid implementations.
In the “Customers Service Project” category the winner was PPL Electric Utilities. With the implementation of Aclara’s ENERGYprism® Customer Care solutions to support its customer service representatives in the call center, as well as an online self service application, PPL Electric has been enabled to quickly analyze a bill, thereby reducing the length of calls by enabling the call center to provide customers with quick answers to their enquiries.
“We congratulate these winners in what was an exceptionally tough judging of all winning projects,” said Jonathan Spencer Jones, Smart Energy International’s North and South America editor.