Milton Hydro to expand time-of-use billing to all residential customers with smart meters


Milton, ON, Canada — (METERING.COM) — June 5, 2009 – Milton Hydro, a local utility distribution company located in southern Ontario, which first delivered time-of-use (TOU) billing to its customers in 2005, now provides TOU billing for over 21,000 consumers.

The solution, from Trilliant Incorporated, is in full production at Milton, including hosted data services and software, and provides for two-way communication capabilities between Milton Hydro and its customers. Furthermore, Milton has successfully completed production testing and enrollment with the province’s centralized Meter Data Management and Repository (MDM/R) system. This system is operated by the Independent Electricity System Operator (IESO) in its capacity as the Smart Metering Entity.

Milton, part of the Greater Toronto Area, is Canada’s fastest growing community, and is expected to reach nearly 150,000 residents by 2021. One of the earliest supporters of the government’s smart metering program, Milton Hydro has been using Trilliant technology since 2005 and is currently billing most of its customers on TOU rates. All new residential customers, approximately 2,000 per year, are immediately placed on TOU billing.

The SecureMesh™ technology and associated data center applications include the necessary interfaces for integration with the MDM/R. Milton is one of the first utilities in Ontario to support TOU rates through the MDM/R.   

The government of Ontario has mandated the installation of smart meters in all Ontario businesses and households by 2010. Milton Hydro has completed the installation of smart meters for all its residential customers and all customers will be on TOU billing by the fall, making Milton the first utility to fully implement smart metering and TOU billing.  

“Trilliant has been a strategic partner of ours for many years and continues to play a central role in helping us realize our plans to be a leader in the adoption of information technology that benefits our customers,” said Frank Lasowski, president and CEO of Milton Hydro.