Saratoga Systems, global provider of customer relationship management (CRM) solutions, has launched its Apresta division to provide mobile access to any enterprise data. Apresta provides an end-to-end solution that delivers such data to handheld devices, such as a Blackberry or Treo, without programming.
Apresta offers easy wireless access to a variety of enterprise systems, including Saratoga CRM. It is compatible with any type of database and connects via ODBC and Web Services. Some of the back end systems it can connect to include Siebel, SAP, Oracle, Sybase, and Microsoft SQL. The end-to-end solution uses a three-step connect-organise-publish data delivery model, and customers can create their own customised wireless reports.