PA Consulting Group Inc. and ePerformance Group International LLC (ePGI) have formed a business relationship to provide integrated online performance benchmarking solutions to the utility industry. The new solutions will combine PA’s performance benchmarking programmes with ePGI’s Internet performance analysis and reporting system Benchmark Communities.
PA and ePGI will start by offering the Electric Distribution 2005 Annual Performance Assessment, a top-level scorecard, to all electricity investor-owned utilities, as well as regional co-operatives and municipalities. It will focus on distribution and support service KPIs (key performance indicators) based on merging PA’s electric distribution scorecards and the ePGI performance measurement framework.
The 2005 scorecard programme enables users to have on-demand access to their benchmarking information through any web browser interface. Users can review their performance against the most up-to-date comparative information available, analyse their results using ePGI’s on-demand filtering capabilities, and perform a variety of ‘what if’ and scenario testing features. The system will also allow for online best practice sharing and peer-to-peer communication directly from the user’s desktop.