Online water use tracking for homeowners and businesses launched in New York


New York Mayor
Michael R. Bloomberg
New York, NY, U.S.A. — (METERING.COM) — July 14, 2010 – A new system for real time, online water use and bill tracking for homeowners and businesses, enabling them to analyze their water use and identify ways to conserve water, reduce water bills and detect leaks, has been launched in New York.

The launch of the online tool is the latest component of the citywide conversion to automated meter reading wireless water meters that transmit water consumption data at least four times per day, and as frequently as hourly for certain large buildings.

The installation of the wireless water meters was started in March 2009 and more than 380,000 units have already been installed – 46 percent of the City’s 834,000 water customers.

Customers with wireless water meters using the online tracking tool will be able to see the dollar value of the water they have used as they use it, and view past billing and payment history. The online tracking tool will be phased in by borough, starting with the Bronx, then Queens, Brooklyn, Manhatten and Staten Island over the next two months.

“Since the first days of our administration, we’ve worked hard to bring the power of new technology to City government to streamline the delivery of services, improve customer service and make government more accessible, transparent and accountable,” said Mayor Michael R. Bloomberg, who presided at the launch. “By providing homeowners and business with real-time access to their water bills, we’ve giving New Yorkers access to information they’ve never had before, so they can analyze their water consumption and target savings.”

The project is using the Aclara STAR Network technology.

All water customers in New York City are expected to have wireless water meters and real time, online access to their water bills by January 2012, with between 7,000 and 9,000 customers added to the network each week.

When the $252 million meter installation program is completed, New York City expects to be the largest city in the world to utilize wireless water meters citywide.