Reliant Energy offers new smart energy services to customers


Houston, TX, U.S.A. — (METERING.COM) — January 21, 2010 – Reliant Energy is introducing two new smart energy services that give customers the tools and information they need to manage their energy usage better – a weekly summary email of energy usage and a time-of-use plan.

The weekly email provides an overview of weekly and daily usage, including a summary of usage and cost, an estimated monthly bill amount and a comparison to the previous week’s electricity use. Along with valuable insights into usage, the weekly email is a way for customers to discover how simple changes can save energy and money.

Time-of-use is designed to help customers better manage their electricity bill by shifting the times when they use power. By shifting high usage activities – like doing laundry or running the dishwasher – to lower priced times, customers may be able to reduce their overall cost.

“Greater energy efficiency starts with better information,” said Tom Gros, senior vice president of sales at Reliant Energy. “Customers with advanced meters who take advantage of these new services will have more information about their energy usage and the ability to make decisions that can lower their overall electricity bill.”
The Weekly Summary email and Time-Of-Use plan have been offered on a pilot basis since April 2009 and are now available to all Reliant customers in Texas with advanced meters. More than 782,000 consumers in Houston and North Texas have smart meters right now. By the end of 2010, about 1 million consumers in the Houston area and over 1.5 million in North Texas are expected to have smart meters installed by their local utility.

The Weekly Summary email and Time-Of-Use plan are just two of the solutions Reliant is introducing this year to empower customers with advanced digital meters to manage their energy usage better. The company has several other products in pilot, such as the Web View and Home Energy Monitor that will be available to customers with smart meters later this year.