Prescott, AZ, U.S.A. --- (METERING.COM) --- March 14, 2011 - Tempe-based Salt River Project is having lockbox services performed by outsourced business solutions, CDS Global, the company has announced.
CDS Global is processing the utility’s electric and water payments, helping Salt River Project ensure quick and accurate turnaround of their customer payments and expedite payments.
The solution also allows Salt River Project to avoid costly system upgrades and capital equipment purchases to keep up with the ever changing lockbox landscape.
“Salt River Project was faced with the challenge of processing payments internally with outdated systems and equipment while maintaining a high level of customer service,” said Dave Dutch, senior vice president at CDS Global. “We are proud that our payment processing solution has solved their challenges and added value to their business.”
Salt River Project provides electricity to nearly 940,000 retail customers in the Phoenix area and delivers nearly 1 million acre-feet of water annually to a service area in central Arizona.