Last week at CES 2014 Samsung unveiled its smart home concept which envisages smart TVs, appliances and smartphones connected and managed through a single integrated platform, with commercial rollout of the service across devices and appliances planned for the first half of this year.

The company will also collaborate with third parties to make the smart home service extendible to their products and services.

Samsung Smart Home will initially provide three main service features enabling users to connect with their devices from anywhere, anytime: Device Control, Home View and Smart Customer Service.

With Device Control, users can use customized settings on their mobile devices or smart TV to monitor or control home devices – e.g. to turn on air conditioning or activate lighting – while inside or outside the home. At the touch of a dedicated Smart Home app icon on their device, or via voice command, the service enables users to control one or multiple devices simultaneously no matter where they are.

With the Home View feature users can also use their smartphone to get real-time views of the home via in-built appliance cameras, while Smart Customer Service notifies users when it’s time to service appliances or replace consumables, and provides assistance in after-sales servicing.

Initial deployment of Samsung Smart Home will focus on a range of Samsung smart TVs, home appliances and smartphones. The service will gradually expand its coverage by including additional Samsung products as well as other manufacturers’ devices and appliances.

Samsung has also developed a dedicated Smart Home software protocol (SHP) to enable connectivity between all Samsung Smart Home products as well as those from other device and appliance manufacturers. Through this strategy, Samsung aims to create a foundation for an emerging ecosystem of connected home services in collaboration with its partners.

Samsung also plans to expand the Smart Home service to cover home energy, secure home access, healthcare, and eco home applications through partnerships with third party service providers in these sectors.


“With Samsung Smart Home, we are bringing our capabilities to make the connected home a reality for consumers today,” said Wonpyo Hong, president of Samsung’s Media Solutions Center.

Led by Mr. Hong, in the middle of last year Samsung established a Smart Home Steering Committee to align all of the company’s product groups, including its R&D arm, behind the Smart Home platform and coordinate the development of services and commercial partnerships around the service.

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