US city boosts management of water distribution system


The solutions provider integrated its smart water solutions ‘InfoWater Executive Suite’ and the InfoSurge with the city’s water distribution network.

The integration of the solutions will help the utility department to improve management and maintenance of its water distribution system comprising 1.400 miles of distribution pipelines and 340,000 metering points.

Nick Kryger, IT Administrator for the city’s Public Utilities department, said:  “ArcGIS-centric InfoWater and InfoSurge allow our engineers and GIS professionals to work synergistically and reliably share critical modeling information.”

The solutions are expected to help the utility improve customer service and reduce its non-revenue costs through quick identification of leakages within its distribution network.

[quote] The solutions provider claims that its technologies will help the utility’s department reduce its infrastructure investments costs by improving the life-span of existing assets.

The suite includes applications such as the DemandWatch for water demand forecasting and the BalanceNet app for real-time energy management and operations optimisation.

Smart water management

In related news, the US city of Rowlett in Texas state announced its partnership with water conservation firm Pedal Valves to deploy an advanced metering infrastructure (AMI) project.

The smart meters project includes the replacement of some 18,000 automated water meters with new advanced water meters.

The project will be deployed within the next six to nine months and will provide a two-way communication between the city’s water department and its customers.

The programme falls under the city’s efforts to improve its water efficiency and help its customers reduce their bills by providing them with access to their usage data in real-time.

Consumers will be able to access their daily, monthly and historical usage data and pay their bills online using a web-portal.

The new system will help the city reduce its non-revenue water through quick detection of water leakages. [alifornian city to upgrade water infrastructure with USDA funding].

Gary Lester, revenue manager at Rowlett, said the new AMI water meters “allows us to get the reads directly to our office instead of the current drive-by system. We will have more real-time reads.”


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Nicholas Nhede is an experienced energy sector writer based in Clarion Event's Cape Town office. He has been writing for Smart Energy International’s print and online media platforms since 2015, on topics including metering, smart grids, renewable energy, the Internet of Things, distributed energy resources and smart cities. Originally from Zimbabwe, Nicholas holds a diploma in Journalism and Communication Studies. Nicholas has a passion for how technology can be used to accelerate the energy transition and combat climate change.