System upgrade completed under budget, ahead of schedule


Blue Heron Consulting has completed the upgrade of the PeopleSoft Enterprise Revenue Management system (formerly the PeopleSoft Customer Information System) from V7.6 to V8.9 at the Grays Harbor PUD electricity utility. The upgrade went live one month ahead of the date originally scheduled. 

Blue Heron is an independent provider of services to the PeopleSoft CIS community. Its responsibilities during the upgrade included business process analysis, CIS configuration, customisation upgrades and post implementation support.