Colchester, VT, USA —(METERING.COM) — July 11, 2006 – Billing and customer service solution provider Systems & Software has been ranked top of the customer information system (CIS) vendor list for project and customer announcements in Chartwell Inc.’s 19th Intelligence Update.
The Update, the latest in the series, reports on CIS implementations and upgrades since January 2005 for the municipal, coop and investor-owned utility market. According to the Update, the CIS industry has undergone a technology shift in recent years to more advanced off-the-shelf solutions, which in turn has driven demand for new systems and upgrades. Furthermore utilities are constantly searching for improved CIS installation experience with easier integration to existing systems. This demand has been observed most notably in the municipal utility market which accounted for 74% of all CIS project announcements.
Jerry Ford, vice president of professional services, said that Systems & Software is delighted to rank top in the Chartwell report. “We appreciate the level of trust and recognition we continue to receive from our customers.”