Tucson Electric Power Company unifies business processes


Tucson, AZ, U.S.A. — (METERING.COM) — April 24, 2008 – Tucson Electric Power Company has implemented Oracle Service-Oriented Architecture (SOA) Suite – a component of Oracle Fusion Middleware – to integrate its various business applications and establish new services rapidly with reusable web services. The utility expects to implement and integrate new applications 36 percent faster and reduce time spent on supporting and maintaining the system by 50 percent.

Tucson Electric Power Company provides energy services in a regulated market and is focused on controlling costs while expanding IT services to increase business efficiency. The utility’s IT infrastructure includes hundreds of specialized application interfaces and lacked a unified process for implementing new applications to deliver new services. To reduce IT complexity and administration requirements – and accelerate new application implementations – Tucson Electric Power Company selected Oracle SOA Suite to create a single enterprise-wide integration environment.

Tucson Electric Power Company worked with E2E Consulting, using Oracle Fusion Middleware – including Oracle SOA Suite – to integrate its STORMS Work Management application with the Oracle E-Business Suite. This integration allowed the organization to streamline work requests sent from STORMS to Oracle Projects and to track project costs more efficiently. The STORMS application enables the organization to rapidly assign field crews to restore electricity service and make repairs caused by storm damage.

Oracle SOA Suite helps eliminate customized application integration requirements, establishing a framework of reusable components that allow Tucson Electric Power Company to simplify integration between additional work management applications and other back office systems – eliminating the requirement for custom, hard wired interfaces.
“Oracle SOA Suite provides the flexibility we need to integrate applications quickly and cost-effectively,” said Steve Rissler, manager, Information Systems, Tucson Electric Power Company. “As an existing Oracle customer, we liked using the same vendor for support. We expect to see significant benefits using Oracle SOA Suite. The less time and fewer resources that we spend on developing and managing customized application interfaces frees staff to work on forward-looking projects. The end result supports our goal to use invested capital as effectively as we can, reduce expenses and expand services.”