Livingston and Bastrop, TX, Guin, AL, U.S.A. — (METERING.COM) — September 19, 2012 – Three electric cooperatives have recently selected operations and field inspection solutions from Milsoft.
Texas-based Sam Houston Electric Cooperative has chosen Milsoft’s Core E&O system, including outage management, GIS and IVR Communications, for its engineering and operations needs.
Alabama-based Tombigbee Electric Cooperative has selected Milsoft IVR Communications for its operations and customer service needs.
Bluebonnet Electric Cooperative, also Texas-based, has chosen Milsoft’s Field Inspection solution, including Distribution Inspection, to enable it to keep its geographic information system data and circuit model up to date.
IVR Communications is used by nearly 250 electric utilities for customer communications and service as well as employee communications and scheduling. The system includes two-way IVR and email messaging as well as integration with text messaging providers.
Field Engineering and the associated Distribution Inspection are two of the applications in the Core E&O system.