U.S. state regulators support privacy of customer information


Sacramento, CA, U.S.A. — (METERING.COM) — July 27, 2010 – Ensuring the privacy of customer information and the ability of customers to control access to their energy usage information should be given the highest priority as the smart grid evolves, U.S. state public service regulators have agreed.

In a resolution passed by the board of directors of the National Association of Regulatory Utility Commissioners (NARUC) at its summer committee meetings last week, the association recognized the need to provide consumers with protections that ensure the privacy of customer information while allowing for the benefits the deployment of the smart grid promises.

The NARUC encouraged the National Regulatory Research Institute to expeditiously complete its study addressing consumer and operational data guidelines for states to consider when implementing smart grid technologies. Further the NARUC resolved that the state regulatory commissions take steps to provide that the utilities subject to their oversight make cost effective decisions while at the same time safeguarding their customers’ privacy and that authorized third parties have responsibilities to protect this information and the privacy of customers.

Finally the NARUC resolved that any congressional or federal agency action should respect and incorporate state rules and ongoing state authority to protect ratepayers’ privacy and ability to control access to their energy usage information.

In other resolutions the NARUC supported the adoption and promotion of feed-in tariffs for renewable and other generation technologies, and clean energy technology research, development, demonstration, and deployment activities. The association also issued its support for the U.S. national action plan on demand response.