Los Angeles automates utility bill management


Under the partnership, the city of Los Angeles is deploying the solutions provider’s utility bill management software to improve automation in processing of utilities billing records.

The system will help the city to simplify capturing, recording and reporting of its 3,500 water, gas and electric utility bill statements.

With the EnergyCAP utility billing management software, the city is expected to track and identify potentials to improve energy and water efficiency in its facilities and buildings.

The partnership between the city of Los Angeles and EnergyCAP was negotiated through the General Services Administration (GSA).

[quote] The GSA is a government agency established to help federal government agencies improve management of their facilities and optimise their operations.

In addition to the utility bill management software, the city of Los Angeles commissioned EnergyCAP’s Bill Capture services to facilitate the importation of utility bill data to a multi-commodity database.

Blaine Clapper, Assistant Vice President at EnergyCAP, said their partnership with the city of Los Angeles will allow the city to “… enhance energy analytics, identify cost savings, improve reporting quality and processes, and provide greater accessibility to historical utilities data.”

The presence of the GSA in the contract reduced the acquisition of the EnergyCAP software by the city of Los Angeles to four months from the normal 12 months which municipalities often take. [US cities implement AMI and partner to optimise billing]

Utility billing systems

In related news,  a Rwandan utility commissioned a new billing software.

The utility firm Rwanda Energy Group (REG) in mid-November partnered with South African-based software firm IFS to optimise its operations.

Under the agreement, REG will use IFS’s Integrated and Business Management (IBM) system to improve its revenue collection and utility operations.

The power company will use the software to automate processing and management of its business transactions including payrolls and supply chain deals.

The system is expected to help the company reduce human error, enhance efficiency and transparency in the management of its projects.

According to a local publication, REG selected to implement the IFS solution to reduce commercial losses from the current 3% to less than 1%.

REG collaborated with the South African-based software developer through its subsidiary the Energy Utility Corporation Limited (EUCL).EUCL is a subsidiary of REG developed to help the utility firm improve its operations by engaging in timely and cost effective projects.

Eng Jean-Claude Kalisa, managing director at EUCL, said: “We were looking for a modern business management solution that can enhance organisation control and aid timely decision-making to improve efficiency, transparency and accountability throughout the organisation.”

The deal follows the release of a report compiled by Rwanda’s Auditor General Office highlighting inefficiencies in REG’s billing system.


Image credit: www.energycap.com.