US city signs FATHOM to enhance water management


The 15 year collaboration will allow the solutions provider to supply its smart grid for water portfolio to the city. The portfolio comprises infrastructure, software, services and utility billing and customer care operations.

In a press statement, FATHOM claims its solution will help the utility to improve its billing and revenue collection as well as enhance network management through real time insights on how the utility’s 33,000 customers use water.

Consumers will also be able to access their consumption data in real time. The partnership falls under the city’s efforts to improve its management of water following a drought which hit Copperas Cove in 2015.

[quote] Commenting on the development, Andrea Gardner, city manager of Copperas Cove, said: “Over the next few years, our city is committed to improving revenue, decreasing water loss and improving customer service. As water resources grow increasingly volatile, we’re implementing a big data management solution to help us build a resilient water system.” [US firms launch R&D facility for water technologies].

Trevor Hill, CEO of FATHOM added: “The City will be able to empower its staff and residents through increased actionable information and transparency. This will improve the dialogue between the City and its residents while actively improving day to day operations.”

Water management technologies

The deal follows the launch of FATHOM’s online platform to accelerate the adoption of smart water technologies in the US.

The firm said the online marketplace Fathom Store is designed to simplify the engagement between water utilities and solutions providers toward fast and risk-free adoption of new technologies.

The store will allow water utilities to list their technology requirements whilst solutions providers  market their innovations.

Commenting on the launch of the new online store, Trevor Hill, CEO of FATHOM, said: “The adoption of the technology that we as water utilities need is often hindered by complex integrations, difficultly in articulating the value propositions or the perceived risk and costs associated with trying new technologies.”

Cindy Wallis, president of global water management at Black & Veatch added: “The water sector is looking for the tools and technology to do more with less. Through a marketplace for the seamless acquisition and integration of big data and the Internet of Things into utility systems, we can deploy these technologies faster and at lower cost.”


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