Ohio city enhances utility operations with smart grid for water solution


In the US state of Ohio, the city of Wilmington is upgrading its water distribution infrastructure.

The city has partnered with Fathom to adopt the firm’s smart grid for water to improve customer services and business practices.

The project will allow the water department to deliver web and mobile tools which consumers can use to access real-time water usage data and water saving tips to better manage their bills.

The smart grid for water will help the city to accurately bill consumers and to reduce non-revenue water and operational costs through the quick detection of water leaks and theft.

The system includes smart advanced water meters and its adoption will not affect consumer water tariffs.

The new system will deliver 720 meter reads per month per meter, and eliminate the need for City staff to obtain manual meter reads.

“We are excited to partner with FATHOM to deliver excellent service to our residents and receive critical, real-time data and analytics to drive important decisions about the future of affordable water in Wilmington,” says Brian Shidaker, Safety-Service Director, City of Wilmington.

Work on this project began in January and is expected to be completed this summer.