Winston-Salem and Forsyth County selects Mueller Systems for AMR upgrade


David Saunders,
Utilities Director
for Winston-Salem/
Forsyth County
Utilities Division
Cleveland, NC, U.S.A. — (METERING.COM) — February 7, 2011 – Winston-Salem and Forsyth County has selected Mueller Systems to upgrade its metering infrastructure with a state-of-the-art automated meter reading (AMR) system.

Mueller Systems will begin installing the first of 118,000 water meters and Hot Rod(TM) transmitters throughout Winston-Salem and Forsyth County in early 2011. Located in the Piedmont of North Carolina, metropolitan Winston-Salem has a population of more than 480,000. The Winston-Salem/Forsyth County Utilities Division serves both the city and the county and is the third largest water system in the state, with 3,296 miles of water and sewer lines.

The project award follows a pilot project, which identified the attributes as being beneficial for the purpose of customer service, efficiency, and effectiveness. Currently it takes 11 readers three days to manually read an entire billing cycle of approximately 7,500 accounts. By using the AMR system, it will only take one reader one day.
“The purpose of the pilot was to determine if AMR was something the Utility Commission could find beneficial to its water distribution system," wrote David Saunders, utilities director for Winston-Salem/Forsyth County Utilities Division, in the summary of the pilot test.

Earlier this month Mueller Systems also announced a partnership with Landis+Gyr under which utilities will be able to deploy Landis+Gyr’s electric meters and Mueller Systems’ water meters in a single, two-way fixed network solution called Mi.Net(TM) – Mueller Infrastructure Network for Utilities.