Workforce management solution from Olameter


Aurora, ON, Canada — (METERING.COM) — September 18, 2008 – Recognizing unique needs within the utility industry for customized workforce management (WFM) functionality, Olameter has released a new WFM application, onService.

onService enables the optimization of field resource distribution and service, and allows seamless integration with other applications, including CIS, MDMR, and AMI monitoring systems. Functionality includes customized dispatching via a web portal, which allows work distribution by field staff and equipment attribute including location, and training levels. onService’s handheld software platform provides for customizable service order types and fields within those types, barcode, image, and GPS capture compatibility, extensive reporting features, and more. While onService can be deployed on any handheld with a Windows Mobile 5 operating system or higher platform, Olameter has chosen the Motorola MC series hardware line for application deployment, and offers this hardware to utilities choosing their leasing option.

Olameter’s flat-file interface format simplifies integration and provides seamless transfers of field data between onService and utility systems including CIS. More complex integration can be established through the use of Olameter’s API.

Olameter, an independent meter service company offering a full range of telemetry and back office systems for electric, gas, and water utilities, will offer the application on a leased or licensed basis.