Workforce management solution supports smart meter deployments


Aurora, ON, Canada — (METERING.COM) — November 30, 2007 – Independent meter service company Olameter Inc. has announced a distribution agreement with FieldWorker Products Limited that enables a strategic alliance to support utility field operations through the offering of mobile workforce management (WFM) technology. FieldWorker Products is a developer of mobile data solutions for integrators, software developers, corporations and governments.

Olameter offers FieldWorker Enterprise through an Application Service Provider (ASP) model, in conjunction with its outsourced field services, for use by the utility’s own resources, or alternatively as a direct Enterprise License sale. FieldWorker Enterprise will allow Olameter and their clients to more comprehensively meet utility market requirements.

Olameter provides field operations, IT solutions, and meter sales and service to utilities across North America, including field services such as meter installations, meter reading, disconnection services, and in-field bill collections. This WFM offering will specifically support the installation of smart meters, as well as the on-going management of service orders after completion of automatic metering infrastructure system deployment.

Through this agreement, Olameter has added FieldWorker Enterprise software to its suite of hosted, utility-focused system solutions, which also include smart meter host data collection systems, meter data management systems, consumer web presentment, and CIS/billing solutions.

“FieldWorker has teamed with Olameter, a company that understands the utilities market and considers their customer’s perspective foremost in delivering their solutions,” said Peter Neve, President of FieldWorker Products Ltd. “Olameter is the right business partner for FieldWorker.”

This WFM solution enables the optimization of field resource distribution and streamlines field operations. As FieldWorker serves multiple markets, Olameter’s specialty in the utilities sector has allowed the development of a solution customized for the requirements of electric, water, and gas utility clients.

“Fieldworker Enterprise has allowed Olameter to effectively respond to the implementation and operational demands of Ontario’s Smart Meter Initiative” said Brent Williams, Olameter’s Vice President of IT Solutions. “Olameter has been able to deploy industry-specific software solutions to enable field personnel to address the challenges of Smart Meter installations and operational maintenance.