Distributed energy resources (DER) solutions company EnergyHub has announced a collaboration with Oracle Utilities to help energy providers intelligently integrate distributed energy resources (DERs) into their distribution network and customer engagement operations.
The two companies also intend boosting the adoption of bring-your-own-device (BYOD) programmes, to help create a more connected utility experience for customers, whilst enabling distribution operators to integrate DER’s at scale.
The two companies are teaming to supercharge enrollment in bring-your-own-device (BYOD) programs, create a connected utility experience for customers, and enable utility distribution operators to integrate DERs at scale.
Oracle’s Opower solution includes a utility customer engagement platform and Network Management System (NMS) for advanced distribution operations.
EnergyHub offers its Mercury DERMS platform, which enables utilities to enrol, monitor, and orchestrate DERs at scale. As a combined solution, the companies’ platforms unlock new utility value from DERs and improve utility customer experience and relationships.
The two solutions combined offer utilities energy usage, DER and rate plan insights in a single customer experience, and add a new depth of personalisation and targeted marketing.
EnergyHub and Oracle Utilities claim they can not only boost enrollment in utility BYOD programmes but also accelerate adoption and beneficial use of all types DERs, from smart thermostats and EV chargers to batteries and solar inverters. The companies will help utilities strengthen their position as trusted advisors and to lead all types of energy consumers to actively participate in a customer-centric grid.
A second joint-offering combines EnergyHub’s grid-edge platform with the Oracle Utilities Network Management System (NMS) for advanced distribution operations. One solution will give the control room visibility and optimisation of grid-edge DERs and extend the reach of distribution operations to behind the meter.
Grid operators using the Oracle Utilities NMS will get real-time situational awareness and optimised load and voltage control of both customer-owned and utility-scale DERs in real-time. As a result, they will be able to dispatch everything from system-wide peak load reduction to real-time calls for localised voltage and load relief to proactively mitigate grid constraints before they happen.