Advanced features for revenue protection and customer relationship management


Conference:  Metering, Billing/CRM Latin America 2006
Location: Rio de Janeiro
Presenter: Edson da Costa Bortoni
Abstract: Presented by Edson da Costa Bortoni at Metering, Billing/CRM Latin America 2006.
Modern centralized metering systems are equipped with features that increase their potential application not only in reducing commercial losses but also in adding value to customer service. This paper present some advanced features embedded in modern electronic energy meters that result in revenue protection and better customer relationship management.