An ISO 9000 certifiable Revenue Assurance and Audit process (RA&AP)


Conference: Metering, Billing, CRM/CIS America 2004
Location: San Diego, California
Presenter: Rui Mano, Denis Macael and Renato Cespedes
Abstract: In this paper all three presenters offer invaluable insights into protecting revenue and how through being ISO 9001 compliant companies are able to detect losses quicker and benefit in botht the short and long term.