Conference: Smart Metering West Coast
Location: Los Angeles, CA, U.S.A
Presenter: Russell Borchardt
Abstract: Presented by Russell Borchardt at Smart Metering West Coast

To remain competitive and continue to improve customer services in the energy industry, utilities must add value to their services, optimize resource levels and increase business process efficiencies.  AMI provides many opportunities to proactively tackle those challenges.  SRP began evaluating smart meter technologies in 2003 with the objectives to increase productivity and expand customer service offerings.  After a successful pilot test, SRP began surgical deployment of a mesh technology in late 2004.  With the current installation rate of 10,000 meters per month, SRP has realized significant operational and customer benefits through remote connect/disconnect functionality and the ability to offer time of use rates to a broader range of customers.  This presentation describes the drivers, applications and performance of smart metering at SRP and some of the benefits achieved to date.