Case Study – The anatomy of a modern CIS


Conference: Metering, Billing, CRM/CIS Asia-Pacific 2005.
Location: Shanghai
Presenter: Nigel Hammond and Charl Asuit
Abstract: In this paper Hammond and Asuit deconstruct a modern CIS application and operation. In particular they discuss HiAffinity, its benefits, the future of CIS and short question and answer session following the presentation.