Changing Market Behaviour


Conference: Metering, Billing, CRM/CIS Australia and New Zealand 2005.
Location: Melbourne
Presenter: Grant Raja
Abstract:  The information to be presented today is based on our independent study, which was commissioned by ESCOSA to investigate the role interval metering had on setting pricing structures in Australia and in some overseas’ markets. The study was to examine actual consumer experience in this area. Interval meters provide significant benefit to the market by; Providing information to all market participants; Enabling consumers to better manage demand; Enabling market participants better manage risks; It helps all market participants change their behaviour; Access to information and TOU pricing differentials has encouraged some load to shift to off peak; Large customers who have negotiated price have demonstrated a strong preference for two or three part pricing. Very few large industrial customers with specific loads have incorporated critical period pricing; While the technology for interval metering is capable, the current market does not systematically measure and reward existing customers (with interval meters) who can curtail for short periods. This process is still

Grant Raja