CIS as an ASP – what makes a successful implementation?


Conference: Metering, Billing, CRM/CIS Americas 2003
Location: Chicago, Illinois
Presenter: Rebecca Cole
Abstract: In this paper Cole aligns CIS and ASP and what factors are necessary to a successful implementation. In particular she focusses on an ASP model, how it works, utility and open market trends, outsourced value, how it is delivered, what it takes, how is it offered and UCE’s view of ASP model.