Conference: Metering, Billing, CRM/CIS America 2005
Location: Las Vegas, Nevada
Presenter: Nirlei Aparecida Ferreira and Newton Augusto Magalhaes dos Santos
Abstract: Presented by Nirlei Aparecida Ferreira and Newton Augusto Magalhaes dos Santos at Metering, Billing, CRM/CIS America 2005. In this paper Ferreira and dos Santos present Electropaulo’s efforts in combatting energy fraud and protecting revenue, this includes collaborative efforts, advertising awareness campaigns, in-depth investigation, partnership initiatives and organisational flexibility to combat this growing pandemic.