Conference Program Day 1
Monday March 23, 2009

Session 1.3.1

Billing / CIS America: Smart billing/CIS options
Chairman: Walter Levesque, Principal, Plexus Research, MA

13h30 – 14h00

Establishing business value for AMI data beyond billing
Michael  Godorov, Manager, AMI Operations, PPL Electric Utilities, PA

14h00 – 14h30

The new generation: text messaging and mobile web for customer billing, payments and account self service
Russell Robinson, Managing Director, Telrock, UK & Mark Cowtan, Head of Self Service Strategic Change Programme, Scottish and Southern Energy, UK

14h30 – 15h00

Tariff and load management by wide area long-wave communication
Burkhard Beyer, Business Development Manager, EFR, Germany