Conference Program Day 2
Tuesday March 24, 2009

Session 2.3.1

Billing / CIS America: Smart meter-to-cash
Chairman: Giro Iuliano, Business Development Director, Oracle Utilities, MA

09h00 – 09h30

Making the transition to dynamic pricing
Ahmad Faruqui, Principal, The Brattle Group, CA

09h30 – 10h00

Better bill formats are key to great customer service
Jeffrey Martin, Director, Billing & Systems, National Grid, MA*

(Presentation not available – For further information please contact the web manager: natasha.johnson@spintelligent.com

10h00 – 10h30

Residential real-time pricing: Increasing savings and performance
Larry Kotewa, Senior Engineer, CNT Energy, IL