Conference: Metering, Billing, CRM/CIS Africa 2004
Location: Abuja, Nigeria
Presenter: Richard Tainton
Abstract: In this paper Tainton uses the ENL consortium RCM project is Abuja and Ijora districts of Nigeria as case studies for RCM solution implementation. Tainton first offers a regulatory and operational overview before going in depths into ENL, the projects achievements and reasons for its phenomonal success.