How retail players can compete most effectively following market liberalization – lessons learned from the UK


Conference: Metering, Billing, CRM/CIS Europe 2005.
Location: Barcelona
Presenter: Charles Walker
Abstract: In this paper Walker discusses effective measures and ways of competing in the energy market following market liberalization using the UK as an example. In particular he focusses on Servista, drivers of increased competition, lessons learnt, consumer research in Spain, options for new entrants and opportunities for further energy players.