Improving the meter to cash cycle and customer service


Conference: Metering, Billing, CRM/CIS America 2005
Location: Las Vegas, NV
Presenter: Henry Bailey, SAP, USA
Abstract: This paper discuss the current meter to cash cycle chain and goes on to demonstrate an effective and turn-key soltuion to improving turnover, and how in return this effects customer service and thus allows for a more effective management of the customer service cycle.