Metering, Billing/CRM AfricaInternational Prepayment Week/ South African Prepayment Week 28 May – 31 May, 2007 |
To access the Conference Papers for SAPIC and ESCO Africa please click this link(Please register as a user on the ESI Africa site and enter access code – For any further queries please contact Claire Volkwyn –claire@spintelligent.com) |
Conference Program Day 1Tuesday 29 May 2007 |
| 09h00-15h30 Advanced metering workshop Howard Scott, Managing Partner, Cognyst Consulting, USA |
Conference Program Day 2
Wednesday 30 May 2007 |
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09h15 – 09h30 |
| 09h30 – 10h00 The role of the regulator in the transformation of the energy sector in Africa: Perspectives of the African Forum for Utility Regulators (AFUR) Smunda S Mokoena, Chairperson of African Forum for Utility Regulators (AFUR), South Africa |
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10h00 – 11h00
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| Beyond prepayment: The second wave of prepayment Chairman: Brian Mokgele, Retail Stream Lead & Prepayment Ops Sponsor, Eskom, South Africa |
| 12h30 – 13h00 Prepayment electricity metering – the Nigerian approach Uzoma Achinanya, Market Operator, Power Holding Company of Nigeria, Nigeria |
| 12h00 – 12h30 Free-payment meters as a tool for water demand management in Johannesburg Kathy Eales, Programme Manager, Infrastructure and Services Dept, City of Johannesburg |
| 13h00 – 13h30 Improvement of customer relations through prepayment Zwannda Ramadwa, Customer Support Service Manager, City of Cape Town Electricity Service, South Africa |
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Beyond prepayment |
| 14h30 – 15h00 Progress, success and challenges on Operation Gcin’amanzi in Soweto Nico Singh, Prepayment Manager, Johannesburg Water, South Africa |
| 15h00 – 15h30 Prepayment water meter as a revenue enhancement tool Francois Olivier, Co-ordinator: Mogale City Water Loss and Deficit Reduction Programme, South African Institute of Civil Engineers (SAICE), South Africa |
| 15h30 – 16h00 Postpaid metering & billing challenges and perspectives in Rwanda Muyange Yves, Commercial Director, Electrogaz, Rwanda |
| 16h00-16h30 The Moroccan experience Imad Barrakad, Head of Division Services, Partnership and Commercial Support, ONE, Morocco |
Conference Program Day 3
Thursday 31 May 2007 |
| Metering systems: making it all work Chairman: Howard Scott, Managing Director, Cognyst Consulting, USA |
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09h00 – 09h30 |
| 09h30 – 10h00 Experience of JSC PSC , St. Petersburg, Russia Alexander Merkulov, General Director, Petroelectrobyt, St Petersburg , Russia |
| 10h00 – 10h30 Budgetary constraints of municipalities Andre Kruger, Internal and External Partnerships, ABSA Bank, South Africa |
| Metering schemes and customer service Chairman: Don Taylor, Chairman, STS Association, South Africa |
| 11h30 – 12h00 How Northern Ireland Electricity improved its network operations to respond to widespread outages during periods of severe weather conditions Michael Skelton, Centralised Emergency Response Operation Manager, Northern Ireland Electricity, Ireland |
| 12h00 – 12h30 Communication strategies for rural smart meters Roland Hill, Chief Engineer, Circuit Breaker Industries, South Africa |
| 12h30 – 13h00 Eskom online vending status Brian Mokgele, Retail Stream Lead & Prepayment Operations Sponsor, Eskom, South Africa |
| 13h00 – 13h30 Automatic metering and target management and control Craig Adamson, Commercial Director, EN-R-G, South Africa |
| Billing and customer services Chairman: Jonathan Spencer Jones, editor, Smart Energy International, South Africa |
| 14h30 – 15h00 Ever Shifting IT and business landscapes How to keep up? Jon Pratten, Head of Information Technology, Three Valley Water, UK |
| 15h00-15h30 Lesotho’s Electricity experience in curbing losses Mrs Keketso Thulo, Customer Manager, Lesotho electricity Corporation, Lesotho |
| 15h30 – 16h00 Multi-utility billing and vending systems Hoosain Essop, Vending Manager, City of Cape Town, South Africa |
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16h15 – 16h45 General closing session: Summary and conclusions regarding African Utility Week sessions:
Moderator: Charles Kadalie, Manager:Public Lighting, City of Cape Town, South Africa
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