Metering, Billing/CRM India: Conference Program 2009


Metering, Billing/CRM India

23 – 25 November 2009

Conference Program Day 1

 Monday November 23, 2009

Session 1.0.1

Inaugural opening session
Smart metering and smart grid – tools to meet the paradigm shift in India’s increasing energy demands

10h10 – 10h20

Inauguration of the conference by Guest of honour: Lighting of the lamp accompanied by VIPs on the Dias.
Honourable Chief Minister of Delhi: Madam Sheila Dixit, Delhi, India

10h20 – 10h30

Inaugural address
Honourable Chief Minister of Delhi: Madam Sheila Dixit, Delhi, India

10h30 – 10h50

Welcome address by host utility 
Mr. Gopal Saxena, CEO, BSES Rajdhani Power Ltd (BRPL), Delhi, India

10h50 – 11h20

Keynote address
Mr. Devendar Singh, Joint Secretary (Distribution), Ministry of Power, Delhi, India

11h20 – 11h35

Chief guest address
Mr. Anil Razdan, Former Power Secretary, Delhi, India

11h35 – 12h30

Strategic plenary panel discussion: The role of regulatory developments and power reform in supporting advanced metering technology and infrastructure to meet APRDRP II targets

Moderator and chairman: Mr. K. Venugopal, TNERC, Chennai, India

  • Mr. P. K. Kognolkar, Director General, Central Power Research Institute, Bangalore, India
  • Mr. Kapil Mohan, Director (RE and APDRP), Ministry of Power, Government of India, Delhi, India
  • Mr.S.R.Sethi, Member, Delhi  Electricity Regulatory Commission, Gujarat, India
  • Mr. Gopal Saxena, CEO, BSES Rajdhani Power Ltd (BRPL),  Delhi, India 
Creating a strategy for your enterprise to ensure APDRP requirements are met
Session 1.1.1

Selecting the right metering technology for local needs
Chairman: Mr. S.G Patki, Head, Engineering Procurement and Technical Services, Tata Power, Mumbai, India

Session 1.2.1

Making the right decisions to move your utility towards the Smart Grid 
Chairman: Mr. S.M  Dhiman, Member: Grid Operation & Distribution, CEA, Delhi, India

14h30 – 16h00

Workshop leader:  Dr. M.V. Krishna Rao, Director, GE Consulting Engineers, Hyderabad, India

  • The feasibility of metering technology in India – putting your policy in place to ensure operational efficiency
  • Key considerations when selecting the right meter technologies for your utility
    • What are the short-term costs of AMR technologies – do long-term efficiency gains make for a compelling business case?
    • Tackling and overcoming interoperability issues with pre-existing infrastructure
    • What is needed to ensure your meters are future-proofed against market developments — overcoming the challenges of standardisation
  • Developing flexible purchasing policies and accessing capital to allow the rollout of new products

Workshop leader: Mr Navaneethakrishnan Murugesan, President, International Society of Automation, Bangalore Section, Chief Manager, TCE Consulting Engineers, Bangalore, India

  • Strategies to adopt smart grid technologies and business solutions faster
  • How can smart grid solutions deliver on their promise to enhance efficiency and drive new revenues?
  • How can a more advanced grid infrastructure power India’s growth
    • Streamlining your utilities’ processes with IT solutions to reduce AT&C losses
    • Controlling critical processes
    • Reduces outages and interruptions
    • Strategies to overcome market uncertainty

Smart Grid Implementation in India – The challenges within

A realistic and practical outlook of the preparation for Smart Grid implementation in India and the challenges that lie ahead. It would also explore a road map for successful implementation for the same.

Mr. G. Srinivasa Raghavan, Tata Consulting Services, Mumbai, India

Implementing your advanced metering and infrastructure
Session 1.1.2

Optimising the smart meter deployment
Chairman:Mr. Praveen Chorgade, Head Commercial, NDPL, Delhi, India

Session 1.2.2

Benefits of a smart self–managed metering system
Chairman: Mr. R G Gupta, Chairman and Managing Director, JVVNL, Jaipur, India

16h30 – 18h00

Workshop leader:  Ms. Andrea Bach, Business Analyst, ClickSoftware, Burlington, MA, USA

Planning phase:

  • Decisions, Decisions…
    • Outsourcing; how much, to whom, and when?
    • Where to deploy and when?
  • Opportunities for process optimization
    • Forecasting demand
    • Demand placement
    • Using lowest cost resources
    • Managing the customer interaction

Pilot phase:

  • Service optimisation analysis
  • Refining the deployment process
  • Implementing lessons learned from the pilot
  • Being “data rich and information poor” – Service optimisation analysis

Full deployment phase:

  • Resources; internal, external or a mixture of both
  • Reducing the impact on daily operations
  • Getting the most out of your resources
  • Rapid returns – from install to billing in 2.6 seconds


  • Top ten ways to optimise your smart meter deployment
    • Preparation: a call to action

Workshop leader: Mr. Eduardo Agustín Neri Badillo, IUSA, Lomas Altas, Mexico

  • Hear how utilities in Mexico have utilized the latest innovate technology solutions in solid state electricity meters to their benefit
  • Understand how to diminish financial and operating costs
  • Learn how to facilitates better consumption control for your customers and give them more payment options

Conference Program Day 2

Tuesday November 24, 2009

Tapping into new revenue streams and increasing operational efficiency
Session 2.1.1

Effectively managing the roadmap towards a smart utility
Chairman: Mr. Ramesh Narayana, CEO, BSES Yamuna Power Ltd (BYPL), Delhi, India

Session 2.2.1

Creating value in a distribution utility through business process automation
Chairman: Mr. Vijay Sonavane, Member, MERC, Mumbai, India

10h00 – 11h30

Workshop leader: Chris Vandist, Indexis/Eandis, Belgium

  • How to obtain incremental revenue from smart metering and improve the meter to cash cycle
  • Combating electricity theft as well as improving efficiency through meter interoperability solutions
  • Using prepayment in conjunction with advanced metering to capture increasing revenues
  • Insights into customer data

Workshop leader:  Mr. M.N. Jayasankar, CTO,  KLG Systel, Haryana, India

  • Roadmap for creating values in a distribution utility – task of continual improvement through appropriate use of Electrical, Electronic and Information Technologies.
  • The sharp North East growth of Information Technology over others makes it to be treated preferentially and is always desired to bring in quick results, at low cost, thus exhibiting high values.
  • Information Systems, of late, evolved a strategy of RIM (Remote Infrastructure Management) and gathering momentum in IT Infrastructure Management.
  • Few of the technology advisors to Utilities, at least, stand for RIM to be weaved into the operations of Utility Infrastructure, along the accelerated growth path of the utilities.
  • A domain-deep inspection of the concept validates this stand only to a re-phrased RIM (Remote Information Management) and when supplemented with MWM (Mobile Workforce Management).

Case study presentation: Spot billing benefits: Learn how Jaipur Vidyut Vitran Nigam Limited, the first utility to use fully automatic spot bill generation system at domestic consumers’ premises benefited from this technology
Mr. KC Gupta, Director: Technical, JVVNL, Jaipur, India and Mr. SK Bhargava SE (MP), JVVNL, Jaipur, India 

The long term outlook for advanced metering and infrastructure in the Indian market
Session 2.1.2

Passing on the benefits of advanced metering to your customer
Chairman: Mr. Rajesh Banel, AVP (EA), BSES, Delhi, India

Session 2.2.2

Emerging technologies for smart energy
Chairman: Mr. US Mane, Chief Project Manager, MSEDCL, Mumbai, India

13h30 – 15h00

Workshop leader: Eng. Emad El Sewedy , Chairman and Group CEO, El Sewedy, Cairo, Egypt and Eng. Basma Amer, CEO, El Sewedy, Delhi, India

  • Overview of the metering markets in Egypt and African
  • Challenges faced us in Egypt and African and Latin America
  • Technology solutions to overcome challenges
  • Results and evaluation
  • How some of these lessons can be applied in the Indian market

13h30 – 14h00

How Multi-node Energy Sensor Interactive Architecture (MESIA) can benefit local markets
Mr. Hikaru Yamada, CEO, Sprint Capital, Tokyo, Japan 

14h00 – 14h30

Onsite accuracy verification of energy meter without disconnecting CTs and PTs
Mr. Vikas Srivastava, Junior Engineer-III, Electrical Research & Development Association, Vadodara, India 

14h30 – 15h00

Meter interoperability, standards and protocols to ensure a unified industry
Mr. V. Arunachalam, Mr. V. Shivakumar  and Mr. Pradish M, CPRI, Bangalore,  India 

Closing panel discussion

Paving the way forward to successfully to meet the Power for all by 2012 goal

15h30 – 16h30

Setting sights on objectives for 2012
Moderator: Mr. R.K.Goyal, Managing Consultant, PA Consulting, Delhi, India

  • The role of policymakers in addressing the increasing power demand in India: Mr. Kapil Mohan, Director (Distribution, R-APDRP & RE), Ministry of Power, Delhi, India
  • What happens after 2012?: Mr. S. Rudra, Addl. General Manager (R – APDRP), Power Finance Corporation , Delhi , India
  • Standardization of metering specifications and protocols in India — current and future scenario: Mr. Subrata Biswas, Chairman, ET13, BIS, Delhi, India
  • Setting goals and frameworks: Mr. Arindam Ghosh, Vice President,  KPMG, Hyderabad, India