Conference: Metering, Billing/CRM India
Location: New Delhi, India
Presenter: Nico Singh
Abstract: Presented by Nico Singh at Metering, Billing/CRM India

INTRODUCTION
Operation Gcin’amanzi (OGA) is therefore designed to address issues such as unaccounted for water (UFW), metering and billing of customers, network rehabilitation, private property water leaks, water leaks within the municipal network and water usage habits. 

Multiple intervention measures therefore include the renewal and relocation of water network pipes, the renewal and relocation of individual water connections to private properties, the repair of plumbing fixtures on private properties and most critically the installation and operation of prepayment water meters.