Prepayment perception mapping: Managing a key risk factor


Conference: Metering, Billing, CRM/CIS Latin America 2003
Location: Sao Paolo, Brazil
Presenter: Rudi Leitner
Abstract: In this paper outlines the processes and consideration into not only implementing a prepayment, but also what needs to be taken into account when wishing to undertake this technology. Leitner goes on to discuss topics such as human resource aspects, processes, financial obligations, branding and marketing vehicles.