Prepayment – where to from here?


Conference: Metering, Billing, CRM/CIS Americas 2003
Location: Chicago, Illinois
Presenter: John Thomas
Abstract: In this paper Thomas presents an overview of the current prepayment industry and the major tasks/challenges facing its evolution. In particular he focusses on the current state of the art, typical US architecture, automated vending portal, typical kiosk, what do utilities want, what do customers want, flexibility billing, supermarket power vending, new market segments, evolution of pricing methods, communications that enable and how do we get there.