Revenue management cycle project


Conference: Metering, Billing, CRM/CIS Africa 2004
Location: Abuja, Nigeria
Presenter: Unknown delegate
Abstract: In this paper the RCM project recently implemented within Nigeria’s national energy provider NEPA is discussed, including an overview of the country and national provider, the experiences of previous models and the current modus operandi as well as recommendations for further RCM-based solutions and their implementation.