Conference: Metering, Billing/CRM India
Location: New Delhi, India
Presenter: Dirk Byker
Abstract: Presented by Dirk Byker at Metering, Billing/CRM India

Revenue Protection: The South African Experience.

A look at why RP is necessary. Ethics, Honesty, Integrity,
Respect for the Law and the rights of other citizens play a
Decisive role.

Metering installation tampering is designed to defraud the supply
Authority . Enemies are on two fronts: Inside and Out!

The role of SARPA is briefly discussed.

Dealing with the RP workload receives attention, as well as the importance of Audit processes.