What do consumers really want from their utility?

At DistribuTECH 2019, Patty Durband, president of the Smart Energy Consumer Collaborative spoke to us about consumer segmentation and how Millennials really view energy consumption.

Millennials, for all the fact that they are not always easily understood, are one of the most energy conscious consumer segments currently engaging with utilities. Yet, they are also the group most comfortable with disruptors like Uber, Amazon and Google.

Discover more about their role in the energy sector by watching the video above.