How utilities are embracing & thriving with digital innovations


Huntington Beach, CA (USA): The ninth annual SAP for Utilities conference brought together a record breaking audience of over 1,000 professionals to learn how to improve their business performance in today’s digital age. Over the course of three days, attendees heard case studies and thought leadership on how to not only navigate digital transformation, but thrive and drive value from it. Here’s an overview of the top rated presentations and most talked about takeaways:

Develop Technology with a User-Centric Approach
With a “Center of Excellence” group of employees from both the business and IT sides of the organization, Pacific Gas & Electric Company (PG&E) reengineered and reimagined their processes. A team of users collaborated and developed IT solutions together with a people first approach, rather than the traditional technology first. Living by the principle “fail fast”, PG&E developed four apps in just 48 hours, a process that used to take months, and as a result end users were impressed with the experience and could provide real-time feedback for improvements. View the full keynote presented by PG&E’s Senior Director, Enterprise Mobility Strategies, Paul Caffery.

Your Technology Directly Impacts Your Customer & Financial Outcomes
Disruptive technology is displacing established industries, and for utilities this means the increasingly easy access to renewable energy by the consumer. Home Depot has starting selling personal wind turbines, Ikea: solar panels, Amazon: solar batteries and the list goes on. How do utility companies adapt and embrace these changes? Download the full presentation from Mary Anne Brelinsky, President of EDF Energy Services to see how successful companies are adapting to embracing these changes.

Virtualization & the Cloud Are Catalysts for Security
It is no secret that cloud computing is the future of data storage, however, many organizations moving to the cloud are reluctant and nervous about the security it offers. Mark Weatherford, the SVP & Chief Cybersecurity Strategist at vArmour and previously the First Deputy Under-Secretary for Cybersecurity at the U.S. Department of Homeland Security, augured that cloud computing can actually be a catalyst for improving cybersecurity. Cloud providers are held responsible for the security of their customer’s data, however, that security is at a surface level protecting against dishonest admins and unwelcome logins. Your company is ultimately responsible for organic security. Download Mark’s presentation for a guide on how this technology is creating opportunities for better organizational security.

SAP for Utilities is a produced by Eventful Conferences, in collaboration with ASUG (Americas’ SAP Users’ Group) and SAP. The 2016 conference was held October 9-12 in Huntington Beach, California. The 2017 conference will take place September 10-12 in Huntington Beach, California.


Chelsea Albi
Marketing Manager

Jennifer Mellace
Producer, SAP for Utilities