Conference: Metering, Billing, CRM/CIS Africa 2006
Location: Cape Town, South Africa
Presenter: Lenny Babulall
Abstract: In this paper Babulall how Eskom, the nations electricity provider, is combatting safety issues by putting in place a transparent communications strategy to the end-user and consumer. In particular he focusses on electricity industry challenges, the current safety risk landscape, historical statistics, an anlysis of these statistics, current communications strategies and a proposed strategy for the way forward in this regard.