The capacity to connect smart devices creates possibilities for an unprecedented degree of control over heating and other energy consumption, states a new white paper by IT company SQS. 

The interconnection between smart devices in energy is part of the Internet of Things, which is growing rapidly – fuelled by cheaper sensors and less costly storage – to encompass a spectrum of applications beyond energy. 

Attract new customers

A growing demand for smart energy control through connected devices could create an opening for utilities to retain and grow customer numbers – something of a priority amid a regulatory regime that is committed to boosting user efficiency as well as competition in energy retail, says the report by the UK risk management software company.

However, suppliers that ally with these emerging technologies risk damage to their brand in the event of shortcomings in performance or security.

Making sure devices work

The study ‘From risky business to smart, successful connectivity: Considerations for how the Internet of things and “Everything Connected” will impact utilities and the home’ looks at the importance of assured reliability in connecting devices and how to increase performance and consistency of the functionality.

An accompanying case study focuses on how a utility needed to test a remote energy control to ensure it would fulfil customer expectations.