White Paper

What do utility customers think about AMI managed services?

The energy industry landscape is constantly changing, with new requirements and technologies emerging simultaneously for customers and providers. 

There is a growing demand for Managed Services that can streamline daily operations; customisable solutions tailored to the utility’s strategy, availability of in-house resources, and local regulatory stipulations.

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In a series of white papers based on extensive research, we will be taking a closer look at the benefits utility customers receive from Managed Services, examining the preferred processes for outsourcing,  and evaluating their key criteria for services vendor selection.

We invited our customers in North America and EMEA who employ Managed Services as part of their daily work to participate in a survey and had the results analysed by an objective third party organisation. The results are presented in the context of our Landis+Gyr EMEA offering.

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How do utilities benefit from AMI managed services?

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Which AMI processes do utilities prefer to outsource?

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